I'm dealing with gender-based violence

Safety Planning and Getting Help for GBV

Practical safety planning for gender-based violence — documents, digital safety, helplines, and when to call emergency services.

"Read this if…" you are ready to think about safety — whether you plan to stay for now, prepare to leave, or need urgent help because gender-based violence is escalating.

Safety planning is not surrender. It is practical thinking when someone else's conduct has made your environment unpredictable.

DBTG cannot run a shelter or emergency line. This article is a capstone overview — for focused reads see Leaving Safely and Finding Trusted Support for GBV.

If you are in immediate danger

Contact local emergency services. In South Africa:

  • Police: 10111
  • GBV Command Centre helpline: 0800 428 428 (toll-free)
  • SMS "help" to 31531 (GBV Command Centre)

Do not wait for the perfect plan if violence is happening now.

Safety planning basics

A plan may include:

Documents and essentials

  • ID, passports, birth certificates (copies if originals are unsafe to take)
  • bank cards, cash, keys
  • medication list
  • evidence stored securely — photos of injuries, threatening messages (see privacy risks)

People and places

  • who you can call at any hour
  • trusted neighbour or colleague code word
  • shelter or family address tested in advance

Digital safety

  • new email account on a safe device
  • change passwords from a device the abuser cannot access
  • check location sharing and cloud accounts
  • assume shared phones are monitored

Children and pets

  • school contact who understands confidentiality limits
  • pet fostering if shelters cannot take animals

Plans should be personalised. GBV services help with this — you do not have to invent it alone.

Telling professionals

Useful helpers include:

  • GBV hotlines and NGOs (TEARS Foundation)
  • social workers and counsellors with violence training
  • police and courts for protection orders where appropriate
  • medical staff who document injuries

Bring dated notes. You do not need a perfect case file to be taken seriously — see When Should You Ask for Help?.

If you are not ready to leave

Staying for now can be a valid choice. Safety planning still helps:

  • reduce isolation — one trusted contact
  • identify triggers and exit routes from rooms
  • hide essential items gradually
  • rehearse excuses and transport

Leaving later is easier with small preparations now.

After leaving

Risk may remain. Update:

  • addresses and school notifications where lawful
  • workplace security if the abuser knows your schedule
  • online privacy
  • legal advice on protection orders and custody

For allies

Offer help they choose — storage, transport, childcare, attending appointments.

Read Supporting Someone Experiencing GBV.

Final thought

Asking for help is not betrayal. It is how many people survive gender-based violence.

Plan where you can. Reach specialists when you can. And if tonight is dangerous, let emergency services be part of the plan — not the thing you postpone until tomorrow.

Related topics Gender-Based Violence Gender-Based Violence Prevention